Privacy notice

1. Data controller

Espacio Firme is responsible for processing personal data submitted through this website. This notice applies to the website, its contact form and communications arising from a service inquiry.

2. Data we collect

When you use the contact form, we may receive your full name, email address, optional telephone or WhatsApp number, property type, requested service and the content of your message.

Our hosting and form providers may also process basic technical data such as IP address, browser, device, date and security logs. Espacio Firme does not intentionally request sensitive personal data through this website.

3. Purposes

We use your data to respond to inquiries, understand the condition and needs of a property, prepare estimates or proposals, arrange visits, provide requested services, follow up on a business relationship, protect the website and comply with applicable legal obligations.

We do not sell personal data or use it for cross-context behavioural advertising.

4. Service providers and transfers

The contact form is processed by Formspree and the website is hosted by Vercel. These providers may process information in the United States or other countries under their own privacy and security terms.

We may also disclose information when required by law or when necessary to protect our rights. We do not transfer personal data to unrelated third parties for their own marketing purposes.

5. Retention and security

We retain inquiries only for as long as necessary to respond, manage the requested or contracted relationship, comply with legal obligations and establish or defend rights.

We apply reasonable administrative, technical and organisational measures appropriate to the nature of the information. However, no internet transmission or storage system can guarantee absolute security.

6. Your rights

You may request access to, correction or deletion of your personal data, object to its processing, revoke consent or limit its use or disclosure, in accordance with applicable Mexican law.

Submit your request through the contact form with “Privacy” in the message. Include your name, the right you wish to exercise, a clear description of your request and information that allows us to locate the relevant data. We may ask for reasonable information to verify your identity before responding.

7. Cookies and local storage

Espacio Firme does not currently use advertising or analytics cookies. The website may use temporary session storage solely to preserve your position when changing languages. This information remains in your browser session and is not used to build advertising profiles.

Third-party services linked from or used by the site operate under their own privacy notices and may use necessary technologies according to their policies.

8. Minors and third-party links

This website is intended for people seeking property maintenance services and is not directed at minors. We do not knowingly collect personal data from minors.

Links to external services, including Instagram, Formspree and other third-party sites, are governed by their respective privacy notices.

9. Changes to this notice

We may update this notice to reflect changes to the website, our services or applicable requirements. The date shown at the top identifies the current version.